12/31/2023 0 Comments Galaxy 6 attach photo to textTo fix this, reset your phone’s network settings. Your Android device could have a problem sending multimedia messages if your device’s network settings aren’t configured properly. Tap the Update button on the Messages app page to update the app.Īlternatively, tap the Update Messages button below to directly open the Messages app page on the Google Play Store. Go to Settings > Apps & notifications > All Apps > Messages and select App details. Since app updates usually come with bug fixes, you should update your device’s Messages app if you aren’t using the latest version. Your Android could fail to multimedia messages if there’s a bug in the Messages app. It is recommended that you clear the app’s data as a last resort if all troubleshooting fixes listed below do not fix it. Note: Clearing Messages’ storage will delete conversations within the app. To do that, go to Settings > Apps & notifications > All Apps > Messages > Storage & cache > Clear cache.Īfterward, tap Clear Storage to delete the app’s data and tap OK on the prompt. If it doesn’t, proceed to clear the app’s data. You should clear the app’s cache and check if it fixes the error. If your Android smartphone won’t send picture messages, it could be due to a cache-related problem with the messaging app. Now, toggle on both Background data and ‘Unrestricted data usage’. To do that, open Settings > Apps & notifications > All Apps > Messages > Mobile data & Wi-Fi. Likewise, you should also configure the app to use unrestricted data when Data Saver is on. You should ensure that the Messages app has access to background data. Your device might encounter issues sending pictures and other types of multimedia files via Messages if there’s some restriction preventing it from using cellular data, both in the foreground and background. Relaunch the app and check if you can now send picture messages. Step 4: Tap the Force Stop icon and tap OK on the prompt. Step 3: Scroll to the bottom of the page and select your messaging app. Step 1: Launch Settings and select ‘Apps & notifications’. Follow the steps listed below to get it done. Force Stop Messagesįorce-stopping the messaging app that’s refusing to send picture messages could also help fix this issue. If that doesn’t work, proceed to the next troubleshooting tips below. If you’re using mobile data, but Android still won’t send picture messages, disable your device’s mobile data and re-enable it. Navigate to Settings > Network & Internet and toggle on Mobile data. You can turn on the cellular connection from the notification panel or the Android settings menu. You cannot send MMS over Wi-Fi, so you should make sure you have an active cellular/mobile data plan. If you’re using Wi-Fi, temporarily disable Wi-Fi and use cellular data. If your smartphone refuses to send or receive picture messages, check that data connection is active and enabled on your device. Data connectivity is an important prerequisite to sending picture messages on Android devices.
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